XBIS 219 Week 5 CheckPoint: Problems at JetBlue
Read the Closing Case section of Ch. 8, Meltdown at JetBlue, in the text.
Check the Debate thread in the Main forum. You will be assigned to one of two debate teams: one to argue JetBlue’s problems were caused by management issues, the other to argue technological issues were the cause. Each team will have a thread to use to discuss their position and will post their team position statement between 200 to 300 words to the Debate thread. Team members will need to read the argument of the other side and formulate a team rebuttal from 150 to 200 words. The rebuttal must be posted as a reply to the other team’s debate argument.
Write a 200-word paragraph summarizing your thoughts on the issues that contributed to the service shutdown. What would you have done differently? This portion should be submitted in the Assignment section of eCampus.