Evaluate service provider and customer experiences for a sel

Evaluate service provider and customer experiences for a selected business. Research the type(s) of service, type(s) of customers, use of technology, organizational structure, and delivery processes for the business.Select one area of opportunity and develop a 700- to 1,050-word service management improvement plan that includes the following:A description of the companyA description of the area of opportunityAn analysis of potential solutions to address service management needsA comparison of the business with other businesses in the same sector that outlines competitive advantages in the area of opportunity as a result of implementing this solutionUse process improvement techniques that are relevant to the industry of concern and the area/service that you are trying to improve.Format your paper according to APA guidelines.

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